Terms and Conditions

By booking an appointment or receiving a hairdressing service, you confirm that you have read, understood, and agreed to the following Terms & Conditions.

• Appointments are booked for a specific date and time. Please arrive on time for your appointment.

If you arrive late, your service may need to be shortened or rescheduled so that other clients are not affected. The full or partial service fee may still apply.

• I require at least 48 hours notice if you need to cancel or reschedule your appointment.

Late cancellations may incur a fee.

Repeated cancellations or missed appointments may require full payment in advance for future bookings.

• A consultation and patch test may be required before certain colour services.

Where a patch test is required, the service may not be carried out if the required test has not been completed within the appropriate time frame.

You must inform your stylist of any known allergies, sensitivities, previous reactions, medications, or relevant changes to your hair or scalp.

• When booking an appointment, we may ask you to provide your card or payment details to secure your booking. No deposit or payment will be taken at the time of booking.

Your payment details are held securely and will only be used in accordance with our cancellation and no-show policy. If you cancel with less than 48 hours notice or fail to attend your appointment, a cancellation/no-show fee may be charged to the payment method provided.

By providing your payment details, you authorise Abigail Kate Hair to charge the applicable cancellation or no-show fee where the terms of this policy have been breached.

No-Show Fee : 70%

Cancellation Fee : 50%

If you cancel or reschedule within the required notice period, no charge will be made.